AI Powered Business Process Automation

Solutions

The Solution for Your Business

The Synaptik fully managed platform and adaptive software framework connects you with dozens of services to gain the power of algorithms, ⛏ statistical analysis, predictive modeling and machine learning for a variety of purposes such as competitive analysis, brand sentiment, campaign effectiveness and customer experience.

Industry / Sectors

  • Real Estate, Renting, Leasing
  • Federal, State and Local Government
  • Finance and Insurance
  • Health / Social Care
  • Manufacturing
  • Retail / Wholesale
  • Energy and Utilities
  • Arts, Entertainment
  • Construction
  • Information
  • Waste Management
  • Utilities
  • Mining
  • Corporate Management
  • Agriculture

Departments

  • Production & Quality Assurance
  • R&D
  • Purchasing
  • Service
  • Sales
  • Supply Chain Management
  • Marketing
  • Human Resource Management
  • Accounting & Finance
  • IT

For Business Users

Business users are empowered to perform data management and science tasks at scale, with the familiarity of common office tools.

For IT / Developers

We use contemporary frameworks that are easier to modify and manage. For example we use Bootstrap for rapid customization.

Data Scientists

Have models unique to your industry? No problem, our trained service team can assist in installing your proprietary models as a plugin for rapid processing at scale.

Solutions that Grow with Your Business

Growing Plug-in Marketplace

Connect to any data source and cutting edge Machine Learning libraries in one platform, and easily ingest / ETL your data and alternative data using Bots, APIs, CSV and JSON, for new business transformation.

Tools for Business

Build automated AI driven processes & presentations with menu-driven drag-n-drop interface for easy presentations that update in real-time. Set permissions and share encrypted information securely.

Simply Evolutionary

Simulate outcomes using statistical models, machine learning libraries, backed by industry experts & adapt faster to business outcomes adaptive software developer community.

Revenue Growth

Synaptik eliminates time drains and distractions so you can focus business transformation and growth.

Scaling Operations

Cloud Computing Speed. Synaptik’s Change Agent Technology automates rules to trigger action and instant, intelligent returns.

Real-Time Predictive Analytics

Through machine learning technology, we drive intelligent action, content, operations and new revenue. Alternative Data / IP Store / Marketplace.

SOLUTION EXAMPLES

Social Listening

Raising brand awareness

  • Lead generation
  • Campaign optimization
  • Influencer marketing

Boosting brand conversion

  • Campaign optimization
  • Customer feedback gathering
  • Proactive customer service

Propelling sales lift

  • Brand reputation management
  • Crisis management
  • Return prevention

I. Social Media Channels

Brands can use automated processes to pull structured (i.e. likes, retweets) and unstructured text data (i.e. comments) generated by multiple user profiles to understand what customers are saying about their products and services across multiple social media channels.

II. Sentiment Analysis Engine

Customer text is filtered by a sentiment analysis engine (SEA) able to assign different values to different sentiments (i.e. -1 for strong negative, +1 for strong positive). SEAs can contain machine learning capabilities that allow the engine to become more accurate at identifying predicting customer sentiment.

III. Data Capture / Visualization Dashboard

The sentiment analysis engine (SEA) merges into databases that allow for data aggregation, analysis and visualization.

IV. Brand Media Team

The brand media team can harness insights from the data to drive advertising decisions across a variety of social media channels and user profiles.

Return on Investment

Raise Brand Awareness

Revenue generation: Lead generation. Harnessing social listening allows marketing teams to better understand potential customer needs and drive brand awareness across multiple social media platforms.

Cost reduction: Optimizing campaigns. Social listening tools allow marketing teams to optimize future media optimization strategy by learning what was (and was not) well received in previous campaigns.

Boost Brand Conversion

Revenue generation: Direct transactions. Social listening empowers sales teams to identify sentiment and communicate directly with customers across multiple social media platforms.

Revenue generation: Indirect transactions. Customers are more likely to buy from brands they trust. Proactive customer service increases brand equity as all social media users witness positive brand-user interactions.

Propel Sales Lift

Revenue generation: Managing brand reputation. Social listening empowers sales teams to identify and address questions asked by customers, which can be seen by other customers also using the channel

Cost reduction: Return Prevention. Social listening tools can empower customer service teams to prevent product returns by providing customers with topical and immediate help in real time.